FAQ

Can I delivery the goods from other supplier to your factory? Then load together?
Yes, of course. It is very convenient to load containers in our factory

When will you leave your factory and to have your spring festival holidays?
The whole holiday is about 25 days, 10 days before the Spring Festival and 15 days after the Spring Festival.

Do You have office in shanghai or guangzhou that i can visit?
No

Will you will attend the fair to show your products?
Yes, we take part in  China International Furniture Fair(CIFF) at Guangzhou and Shanghai every year.

Can you send your productor to my warehouse in guangzhou?
Yes

How long it takes you to provide the designing options for us?
3-7 days depending on specific needs.

How do you pack the product?
Each product is individually packaged with styrofoam.

Can you can design the product according to our size?
yes

How many years have your company made this kind of product?
13 years

Which certificate do you have for your product?
Patent certificate and copyright certificate.

How many staffs do you have in your factory?
More than 50 employees.

How can I to be your agent in my country?
At present, there is no agency mode，only dealer mode.

Do you have any agent in our country?
No

Do you have any real produce pictures?
yes

How far is your factory from the city hotel?
It's about 1 kilometer, 5 minutes by car

How far is your factory from the airport?
It's about 100 kilometers and an hour and a half by car

How long it will take from guangzhou to your factory?
It's about an hour and a half by car

Where is your factory located?
Tongfu south road No. 5 tongyi industrial Park Guzhen town Zhongshan city, Guangdong province

Do you provide free spare parts?
No

What is the age range for your products?
20 to 60 years old

Do you have detailed and professional installation manual?
No, Our product can be placed out of the box without installation

If OEM is acceptable?
Yes

Do you provide sample? Free or charge?
We can provide samples but to charge, the bulk order over a certain amount, can be exempted from the sample fee

What is your term of payment?
30% deposit before order, balance before shipment

What is your MOQ?
Each style of MOQ is different, ranging from 4 to 30

Are you a trading company or a manufacturer?
We are the manufacturer

How long is your delivery time?
Depending on the order, the delivery time is usually 3 to 25 days

How many production lines in your factory?
We have 4 production lines

Is the product picture consistent with the real object?
Yes

Do you accept factory inspection?
Yes

Do you accept US dollars?
Yes